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Sony
Redesigning Sony’s Internal Server Management Dashboard
A complete redesign of Sony’s internal server management system to deliver clearer insights, real-time monitoring, and a powerful control experience for engineering teams.
INDUSTRY
Server management industry
SERVICE PROVIDED
Product design, Ui/UX
TIMELINE
4 Months
Challenge
Sony’s internal teams rely on a server management portal to track application performance, manage access, and monitor system health.
But the legacy dashboard created friction:
Essential metrics were scattered and difficult to correlate.
Real-time monitoring lacked visual clarity, slowing down quick decision-making.
User and admin role management was complex and unintuitive.
Application-level performance and server health indicators needed stronger hierarchy and visibility.
The challenge: Rebuild the entire dashboard experience for speed, clarity, and instant situational awareness.
Solution
We redesigned Sony’s in-house web server management portal with a modern, high-clarity, engineering-friendly interface.
01, Unified Real-Time Performance View
Created a single dashboard showing CPU, memory, network usage, error logs, uptime, and app health with live graph updates.
02, Clear Visual Hierarchy for Critical Alerts
Introduced colour-coded system statuses, priority-based alerts, and visual markers to help teams detect issues instantly.
03, Streamlined User & Admin Rights Management
Designed an intuitive permission control UI that allows quick modifications, role updates, and audit tracking.
04, Detailed App-Level Insights
Added structured performance breakdowns per deployed application — latency, errors, version info, and usage metrics.
05, Modern UI Framework & Scalable System Architecture
Built a modular design system following Sony’s internal brand language to support future feature expansions.
Result
A Faster, More Intelligent Monitoring Experience
Sony’s reimagined dashboard now empowers engineering teams with clarity, speed, and complete operational visibility.
User Retention
42%
Admin Task Efficiency
37%
User Error Reduction
58%
Monitoring Accuracy
4.8/5
Business Outcomes
1. Higher Operational Efficiency & Reduced Downtime
Real-time insights, clearer alerts, and intuitive controls enable teams to resolve issues faster—significantly reducing downtime costs.
2. Stronger Internal Productivity & Scalability
With a modern, scalable dashboard, Sony can onboard teams faster, manage servers with ease, and confidently expand the system as applications grow.
“The redesigned dashboard is extremely clear and efficient. It saves hours every week and gives us the confidence to monitor systems in real time.”
- Sony Engineering Team
Define
The synthesize
GoProtoz gathered system expectations and technical workflows from Sony engineering teams. We mapped operational priorities, user mental models, and monitoring workflows to restructure the dashboard into an intuitive performance-first layout. This synthesis guided every UX and UI decision throughout the redesign.
Ideate
The ideate stage is where creative solutions are generated based on the defined problem, iteration of screens will be created.
Conclusion
The Sony Server Management Portal dashboard was redesigned to deliver clarity, speed, and control for internal engineering teams. With structured monitoring tools, improved role management, and a future-ready design system, the platform is now stronger, smarter, and scalable for upcoming infrastructure needs.
Contact
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